NetFAQs certifies www.sisna.com as a world class ISP and excellent bargain. We base this on the following criteria.

• They have excellent pricing for the service provided.
  
  

• Their call center has been recognized as a Call Center Of The Year by Call Center Magazine. This is a very prestigious award.
  
  

• They use state-of-the-art equipment with lots of capacity even during peak hours. We'd never recommend an ISP that oversold its capacity to handle incoming connections. 
  

• They provide tech support by phone, chat and e-mail and that support is available 24/7/365 for your convenience.
  

• They are actively hostile to spammers and we all hate spammers!
  

• They provide optional adult website filtering for families.
  

•  We've audited their customer survey system for 2004 and their customers are overwhelmingly satisfied with their ISP. Over 90% report being satisfied with the ISP overall. 96% report being satisfied with the call handling and professionalism of their support center. This is based on thousands of surveys provided by actual customers.